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2015-10-17 - Sometimes, you're just going to get one

Noble Kale's picture

Note - this is at the bottom of the article but it's important so here it is here as well: I've omitted the person's account name from the above image and purposefully NOT linked to the review. This person doesn't deserve your attention, and I explicitly ask that you refrain from hunting them out on my behalf. Let's just focus on the awesomeness of you folks instead.

I was cruising the Quarries of Scred steam page last night, when I stumbled across the fact that the game now allegedly has 3 negative reviews. The first is one I've passed around and laughed about before - it's a nonsensical one that unfortunately ruined the game's perfect rating and mentions Doritos. When prodded, the steam page only provided two of the reviews (the aforementioned, and another one) - not sure what's going on with the third one. Maybe it's from a private account or something.

So, the second negative review goes a little something like this:
Image of review from Steam page of Quarries of Scred 1
I think if you read this, and you know me - you'll know a comment like that can hurt pretty hard. With two sentences, the reviewer hasn't just thrown a bit of darkness across the game's impression on potential customers, they've made it quite, quite personal... and I'm not going to lie, it did hurt.

I was tempted to reply, something nice and snarky. Maybe something about the fact they'd barely played it (0.1hrs logged is the default amount to show, and it's worth remembering that's 6 mins or less). Maybe something about the fact they have hundreds of games on their account, 97 reviews and they're all mostly negative snark like the one they left for my game. There's plenty of hooks from which to launch a counter attack - but, it's never going to be worth responding to something like this.

As mentioned, it's pretty clear that this account belongs to someone who buys a lot of game and throws down a review only to be negative. Responding in kind will not 'fix' such a person, and can only ever make me look bitter. No matter how well worded the response is, there's nothing to be won here. It's an unfortunate reality, but when you sell a game to a certain number of people, at least ONE of those people is going to do something like this. A quick scan of the reviews of other excellent games will throw up similar results. I recently was linked to a forum post where the developers of a game were called (to paraphrase) 'Cyber Stallinists' because they thought that the user's demands were unreasonable (regarding the balancing of an ability in a single player game).

So, now that we've mentioned that something like this is sadly inevitable, I'd still like to take the time to say to the QoS community: You folks fucking rock, and it's easy to see this person isn't one of you. They don't deserve to be one of you. Keep being awesome. (Also, see what I did there?). While it's true that it's human nature to weigh negative interactions more heavily than positive ones, I'm definitely not going to allow this to spoil my thoughts on the community that's evolved. I only have to consider the reactions a lot of you had at seeing that review to realise that there's a lot of great folks out there who enjoy the game.

Now, as for this review - please realise this isn't in any way, shape or form a call to action. I've omitted the person's account name from the above image and purposefully NOT linked to the review. This person doesn't deserve your attention, and I explicitly ask that you refrain from hunting them out on my behalf. Let's just focus on the awesomeness of you folks instead.

Be well, everybody
- Kale